{"id":12,"date":"2024-12-24T12:48:41","date_gmt":"2024-12-24T12:48:41","guid":{"rendered":"https:\/\/startersites.io\/blocksy\/kiddy\/?page_id=12"},"modified":"2025-10-07T09:06:45","modified_gmt":"2025-10-07T09:06:45","slug":"geri-odeme-ve-iade-politikasi","status":"publish","type":"page","link":"https:\/\/creo-interactive.com\/en\/geri-odeme-ve-iade-politikasi\/","title":{"rendered":"\u0130ade, Geri \u00d6deme ve Teslimat Politikas\u0131"},"content":{"rendered":"<h2 class=\"wp-block-heading\" id=\"iade-geri-odeme-ve-teslimat-politikasi\"><strong>\u0130ade, Geri \u00d6deme ve Teslimat Politikas\u0131<\/strong><\/h2>\n\n\n\n<p><strong>Creo Interactive<\/strong>&nbsp;olarak&nbsp;<strong>m\u00fc\u015fteri memnuniyetini \u00f6n planda tutuyoruz.<\/strong><br>\u0130ade ve geri \u00f6deme politikam\u0131z&nbsp;<strong>30 g\u00fcn boyunca ge\u00e7erlidir.<\/strong>&nbsp;Sat\u0131n alma i\u015fleminizin \u00fczerinden&nbsp;<strong>30 g\u00fcn ge\u00e7tiyse<\/strong>, ne yaz\u0131k ki&nbsp;<strong>tam geri \u00f6deme veya de\u011fi\u015fim<\/strong>&nbsp;sunam\u0131yoruz.<\/p>\n\n\n\n<p>\u0130ade edilebilmesi i\u00e7in \u00fcr\u00fcn\u00fcn\u00fcz\u00fcn&nbsp;<strong>kullan\u0131lmam\u0131\u015f<\/strong>,&nbsp;<strong>zarar g\u00f6rmemi\u015f<\/strong>&nbsp;ve&nbsp;<strong>size teslim edildi\u011fi gibi orijinal halinde<\/strong>&nbsp;olmas\u0131 gerekmektedir. Ayr\u0131ca,&nbsp;<strong>orijinal ambalaj\u0131nda<\/strong>&nbsp;olmas\u0131 \u015fartt\u0131r.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"iade-kapsami-disinda-olan-urunler\"><strong>\u0130ade Kapsam\u0131 D\u0131\u015f\u0131nda Olan \u00dcr\u00fcnler<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u00d6zel sipari\u015fle \u00fcretilmi\u015f interaktif oyun \u00e7\u00f6z\u00fcmleri<\/strong>&nbsp;(\u00f6r. \u00f6zel tasar\u0131m interaktif duvar projeksiyonlar\u0131, ak\u0131ll\u0131 oyun zeminleri)<\/li>\n\n\n\n<li><strong>Kullan\u0131ma ba\u011fl\u0131 olarak y\u0131pranan mekanik \u00fcr\u00fcnler<\/strong>&nbsp;(\u00f6r. hava hokeyi masalar\u0131, \u0131\u015f\u0131kl\u0131 z\u0131plama alanlar\u0131, etkile\u015fimli t\u0131rmanma duvarlar\u0131)<\/li>\n\n\n\n<li><strong>Ki\u015fiselle\u015ftirilmi\u015f ah\u015fap oyun ekipmanlar\u0131<\/strong>&nbsp;(\u00f6r. ah\u015fap oyun evleri, mod\u00fcler oyun parkurlar\u0131, \u00e7ocuk masa-sandalye setleri)<\/li>\n\n\n\n<li><strong>Dijital indirmeler<\/strong>&nbsp;veya&nbsp;<strong>lisansl\u0131 yaz\u0131l\u0131m \u00fcr\u00fcnleri<\/strong><\/li>\n\n\n\n<li><strong>Hediye kartlar\u0131<\/strong><\/li>\n<\/ul>\n\n\n\n<p>\u0130ade i\u015fleminizi tamamlamak i\u00e7in,&nbsp;<strong>fatura veya sat\u0131n alma belgesi<\/strong>&nbsp;gereklidir.<br>L\u00fctfen \u00fcr\u00fcn\u00fcn\u00fcz\u00fc&nbsp;<strong>\u00fcretici firmaya g\u00f6ndermeyin.<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"kismi-geri-odeme-yapilabilecek-durumlar\"><strong>K\u0131smi Geri \u00d6deme Yap\u0131labilecek Durumlar<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Belirgin kullan\u0131m izleri<\/strong>&nbsp;olan interaktif veya mekanik \u00fcr\u00fcnler<\/li>\n\n\n\n<li><strong>Orijinal durumunda olmayan<\/strong>,&nbsp;<strong>hasar g\u00f6rm\u00fc\u015f<\/strong>&nbsp;veya&nbsp;<strong>eksik par\u00e7as\u0131 bulunan \u00fcr\u00fcnler<\/strong>&nbsp;(bizim hatam\u0131zdan kaynaklanmayan durumlar)<\/li>\n\n\n\n<li><strong>Teslimattan 30 g\u00fcn\u00fc a\u015fan iadeler<\/strong><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"geri-odeme-sureci\"><strong>Geri \u00d6deme S\u00fcreci<\/strong><\/h2>\n\n\n\n<p>\u0130adeniz taraf\u0131m\u0131za ula\u015ft\u0131\u011f\u0131nda,&nbsp;<strong>inceleme s\u00fcrecine al\u0131n\u0131r.<\/strong><br>Size, iade talebinizin&nbsp;<strong>onaylan\u0131p onaylanmad\u0131\u011f\u0131n\u0131 bildiren bir e-posta<\/strong>&nbsp;g\u00f6nderilecektir.<br>\u0130ade onaylan\u0131rsa,&nbsp;<strong>geri \u00f6demeniz belirli bir s\u00fcre i\u00e7inde<\/strong>&nbsp;kredi kart\u0131n\u0131za veya \u00f6demenizi yapt\u0131\u011f\u0131n\u0131z y\u00f6nteme aktar\u0131lacakt\u0131r.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"geciken-veya-eksik-geri-odemeler\"><strong>Geciken veya Eksik Geri \u00d6demeler<\/strong><\/h3>\n\n\n\n<p>E\u011fer geri \u00f6demenizi hala almad\u0131ysan\u0131z:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Banka hesab\u0131n\u0131z\u0131 tekrar kontrol edin.<\/strong><\/li>\n\n\n\n<li><strong>Kredi kart\u0131 \u015firketinizle ileti\u015fime ge\u00e7in.<\/strong><\/li>\n\n\n\n<li><strong>Bankan\u0131za dan\u0131\u015f\u0131n;<\/strong>&nbsp;baz\u0131 durumlarda i\u015flem s\u00fcresi uzayabilir.<\/li>\n<\/ul>\n\n\n\n<p>T\u00fcm bunlara ra\u011fmen geri \u00f6demeniz ula\u015fmad\u0131ysa bizimle ileti\u015fime ge\u00e7in:<br>\ud83d\udce9&nbsp;<strong><a>hello@creo-interactive.com<\/a><\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"indirimli-urunler\"><strong>\u0130ndirimli \u00dcr\u00fcnler<\/strong><\/h2>\n\n\n\n<p>Yaln\u0131zca&nbsp;<strong>normal fiyatl\u0131 \u00fcr\u00fcnler<\/strong>&nbsp;i\u00e7in geri \u00f6deme yap\u0131labilir.<br><strong>\u0130ndirimli \u00fcr\u00fcnlerde geri \u00f6deme yap\u0131lamaz.<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"urun-degisimi\"><strong>\u00dcr\u00fcn De\u011fi\u015fimi<\/strong><\/h2>\n\n\n\n<p>Sadece&nbsp;<strong>kusurlu<\/strong>&nbsp;veya&nbsp;<strong>hasarl\u0131 \u00fcr\u00fcnler<\/strong>&nbsp;i\u00e7in de\u011fi\u015fim yap\u0131yoruz.<br>Ayn\u0131 \u00fcr\u00fcnle de\u011fi\u015fim yapmak istiyorsan\u0131z bizimle ileti\u015fime ge\u00e7in:<br>\ud83d\udce9&nbsp;<strong><a>hello@creo-interactive.com<\/a><\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"degisim-yapilabilecek-urunlere-ornekler\"><strong>De\u011fi\u015fim Yap\u0131labilecek \u00dcr\u00fcnlere \u00d6rnekler<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>G\u00f6rsel veya teknik hatal\u0131 interaktif oyun sistemleri<\/strong>&nbsp;(\u00f6r. interaktif trambolin ekran\u0131 \u00e7al\u0131\u015fm\u0131yorsa)<\/li>\n\n\n\n<li><strong>Montaj s\u0131ras\u0131nda tespit edilen kusurlu mekanik par\u00e7alar<\/strong>&nbsp;(\u00f6r. ar\u0131zal\u0131 LED paneller, sens\u00f6rler)<\/li>\n\n\n\n<li><strong>Nakliye s\u0131ras\u0131nda hasar g\u00f6ren ah\u015fap oyun ekipmanlar\u0131<\/strong><\/li>\n<\/ul>\n\n\n\n<p>\u00dcr\u00fcn\u00fcn\u00fcz\u00fc \u015fu adrese g\u00f6nderebilirsiniz:<br>\ud83d\udccd&nbsp;<strong>TEPEC\u0130K MAHALLES\u0130 901 CADDES\u0130 No : 18 \/1G-B BLOK\/- EFELER\/ AYDIN<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"hediye-urunleri\"><strong>Hediye \u00dcr\u00fcnleri<\/strong><\/h2>\n\n\n\n<p>E\u011fer sat\u0131n al\u0131nan \u00fcr\u00fcn&nbsp;<strong>hediye olarak i\u015faretlenmi\u015f<\/strong>&nbsp;ve do\u011frudan size g\u00f6nderilmi\u015fse, iade i\u015flemi tamamland\u0131\u011f\u0131nda size&nbsp;<strong>hediye \u00e7eki<\/strong>&nbsp;tan\u0131mlan\u0131r.<br>\u00dcr\u00fcn hediye olarak i\u015faretlenmemi\u015fse,&nbsp;<strong>geri \u00f6deme \u00fcr\u00fcn\u00fc sat\u0131n alan ki\u015fiye<\/strong>&nbsp;yap\u0131l\u0131r.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"iade-kargo-ucretleri\"><strong>\u0130ade Kargo \u00dccretleri<\/strong><\/h2>\n\n\n\n<p><strong>\u0130ade kargo \u00fccretleri m\u00fc\u015fteriye aittir<\/strong>&nbsp;ve geri \u00f6denmez.<br>Geri \u00f6deme yap\u0131lmas\u0131 durumunda,&nbsp;<strong>iade kargo \u00fccreti toplam geri \u00f6deme tutar\u0131ndan d\u00fc\u015f\u00fcl\u00fcr.<\/strong><\/p>\n\n\n\n<p>\u00dcr\u00fcn\u00fc farkl\u0131 bir \u00fcr\u00fcnle de\u011fi\u015ftirmek istedi\u011finizde teslimat s\u00fcresi&nbsp;<strong>bulundu\u011funuz b\u00f6lgeye g\u00f6re de\u011fi\u015febilir.<\/strong><br><strong>Y\u00fcksek de\u011ferli \u00fcr\u00fcnlerde<\/strong>, kargoyu&nbsp;<strong>takip edilebilir bir hizmetle<\/strong>&nbsp;g\u00f6ndermenizi veya&nbsp;<strong>kargo sigortas\u0131<\/strong>&nbsp;yapt\u0131rman\u0131z\u0131 \u00f6neririz.<br>Creo Interactive olarak&nbsp;<strong>iadenizin taraf\u0131m\u0131za ula\u015faca\u011f\u0131n\u0131 garanti edemeyiz.<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"teslimat-sartlari\"><strong>Teslimat \u015eartlar\u0131<\/strong><\/h2>\n\n\n\n<p>Creo Interactive olarak t\u00fcm sipari\u015flerinizi&nbsp;<strong>en g\u00fcvenli ve h\u0131zl\u0131 \u015fekilde<\/strong>&nbsp;ula\u015ft\u0131rmay\u0131 hedefliyoruz.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"teslimat-sureci\"><strong>Teslimat S\u00fcreci<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sipari\u015finiz onayland\u0131ktan sonra&nbsp;<strong>\u00fcretim s\u00fcreci ba\u015flar.<\/strong>\n<ul class=\"wp-block-list\">\n<li><strong>Haz\u0131r stoktaki \u00fcr\u00fcnler<\/strong>&nbsp;10-20 i\u015f g\u00fcn\u00fc i\u00e7inde kargoya verilir.<\/li>\n\n\n\n<li><strong>\u00d6zel \u00fcretim veya ki\u015fiselle\u015ftirilmi\u015f \u00fcr\u00fcnler<\/strong>&nbsp;i\u00e7in \u00fcretim s\u00fcresi&nbsp;<strong>4\u20136 hafta<\/strong>&nbsp;aras\u0131nda de\u011fi\u015febilir.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>\u00dcr\u00fcnler,&nbsp;<strong>anla\u015fmal\u0131 kargo veya lojistik firmalar\u0131<\/strong>&nbsp;arac\u0131l\u0131\u011f\u0131yla teslim edilir.<\/li>\n\n\n\n<li>Kargo g\u00f6nderimi yap\u0131ld\u0131\u011f\u0131nda, size&nbsp;<strong>takip numaras\u0131 e-posta ile<\/strong>&nbsp;iletilir.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"teslimat-sorumluluklari\"><strong>Teslimat Sorumluluklar\u0131<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Teslimatlar, al\u0131c\u0131n\u0131n&nbsp;<strong>belirtti\u011fi adrese<\/strong>&nbsp;ger\u00e7ekle\u015ftirilir.<\/li>\n\n\n\n<li>Teslimat s\u0131ras\u0131nda \u00fcr\u00fcn ambalaj\u0131n\u0131&nbsp;<strong>kontrol etmeniz<\/strong>&nbsp;\u00f6nerilir.<br>Hasarl\u0131 veya eksik \u00fcr\u00fcnler i\u00e7in kargo g\u00f6revlisine&nbsp;<strong>tutanak tutturarak teslim almaman\u0131z<\/strong>&nbsp;gerekir.<\/li>\n\n\n\n<li>Teslimat s\u0131ras\u0131nda&nbsp;<strong>tutanak tutulmayan hasarlardan<\/strong>&nbsp;Creo Interactive sorumlu de\u011fildir.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"montaj-ve-kurulum\"><strong>Montaj ve Kurulum<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Baz\u0131&nbsp;<strong>interaktif veya mekanik sistemler profesyonel montaj<\/strong>&nbsp;gerektirebilir.<br>Bu durumda&nbsp;<strong>kurulum hizmeti ayr\u0131ca planlan\u0131r<\/strong>&nbsp;ve taraf\u0131n\u0131za \u00f6nceden bilgi verilir.<\/li>\n\n\n\n<li>Montaj hizmeti talep edilmedi\u011fi durumlarda,&nbsp;<strong>\u00fcr\u00fcn\u00fcn kurulumu m\u00fc\u015fteriye aittir.<\/strong><\/li>\n\n\n\n<li>Kurulum esnas\u0131nda ortaya \u00e7\u0131kan ar\u0131zalar veya&nbsp;<strong>yanl\u0131\u015f montajdan do\u011fan hasarlardan firmam\u0131z sorumlu de\u011fildir.<\/strong><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"teslimat-gecikmeleri\"><strong>Teslimat Gecikmeleri<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u00dcretim yo\u011funlu\u011fu<\/strong>,&nbsp;<strong>tedarik s\u00fcreci<\/strong>&nbsp;veya&nbsp;<strong>lojistik aksakl\u0131klar<\/strong>&nbsp;nedeniyle teslimat s\u00fcresi uzayabilir.<\/li>\n\n\n\n<li>Gecikme durumunda m\u00fc\u015fterilerimize&nbsp;<strong>e-posta veya telefon yoluyla bilgilendirme yap\u0131l\u0131r.<\/strong><\/li>\n\n\n\n<li>Creo Interactive,&nbsp;<strong>kontrol\u00fc d\u0131\u015f\u0131nda geli\u015fen gecikmelerden<\/strong>&nbsp;(hava ko\u015fullar\u0131, kargo kaynakl\u0131 sorunlar vb.) sorumlu tutulamaz.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"destek-icin\"><strong>Destek \u0130\u00e7in<\/strong><\/h2>\n\n\n\n<p>Geri \u00f6deme, iade veya teslimat s\u00fcre\u00e7leriyle ilgili t\u00fcm sorular\u0131n\u0131z i\u00e7in bizimle ileti\u015fime ge\u00e7ebilirsiniz:<\/p>\n\n\n\n<p>\ud83d\udce9&nbsp;<strong><a>hello@creo-interactive.com<\/a><\/strong><br>\ud83d\udcde&nbsp;<strong>+90 546 440 58 93<\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>\u0130ade, Geri \u00d6deme ve Teslimat Politikas\u0131 Creo Interactive&nbsp;olarak&nbsp;m\u00fc\u015fteri memnuniyetini \u00f6n planda tutuyoruz.\u0130ade ve geri \u00f6deme politikam\u0131z&nbsp;30 g\u00fcn boyunca ge\u00e7erlidir.&nbsp;Sat\u0131n alma i\u015fleminizin \u00fczerinden&nbsp;30 g\u00fcn ge\u00e7tiyse, ne yaz\u0131k ki&nbsp;tam geri \u00f6deme veya de\u011fi\u015fim&nbsp;sunam\u0131yoruz. \u0130ade edilebilmesi i\u00e7in \u00fcr\u00fcn\u00fcn\u00fcz\u00fcn&nbsp;kullan\u0131lmam\u0131\u015f,&nbsp;zarar g\u00f6rmemi\u015f&nbsp;ve&nbsp;size teslim edildi\u011fi gibi orijinal halinde&nbsp;olmas\u0131 gerekmektedir. Ayr\u0131ca,&nbsp;orijinal ambalaj\u0131nda&nbsp;olmas\u0131 \u015fartt\u0131r. \u0130ade Kapsam\u0131 D\u0131\u015f\u0131nda Olan \u00dcr\u00fcnler \u0130ade i\u015fleminizi tamamlamak i\u00e7in,&nbsp;fatura veya [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_gspb_post_css":"","footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"blocksy_meta":{"page_structure_type":"type-3","styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":6},"vertical_spacing_source":"inherit","content_area_spacing":"both","has_hero_section":"disabled"},"_links":{"self":[{"href":"https:\/\/creo-interactive.com\/en\/wp-json\/wp\/v2\/pages\/12","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/creo-interactive.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/creo-interactive.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/creo-interactive.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/creo-interactive.com\/en\/wp-json\/wp\/v2\/comments?post=12"}],"version-history":[{"count":10,"href":"https:\/\/creo-interactive.com\/en\/wp-json\/wp\/v2\/pages\/12\/revisions"}],"predecessor-version":[{"id":3004,"href":"https:\/\/creo-interactive.com\/en\/wp-json\/wp\/v2\/pages\/12\/revisions\/3004"}],"wp:attachment":[{"href":"https:\/\/creo-interactive.com\/en\/wp-json\/wp\/v2\/media?parent=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}